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Privacy Policy

Last Updated: June 20, 2025

This Privacy Policy describes how InvestWise Tanzania ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website at www.investwisetanzania.com (the "Site") or interact with our services. It also explains your rights and choices regarding your personal information and how you can contact us with questions.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy is designed to comply with applicable data protection laws in Tanzania and to reflect our commitment to transparent information practices.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide to Us

  • Contact Information: When you fill out our contact form, request information, or register for educational resources, we may collect your name, email address, phone number, and other contact details.
  • Communications: We collect information you provide when you communicate with us, including questions, feedback, or inquiries about our services.
  • Survey Responses: Information you provide when responding to surveys about our educational content or services.

1.2 Information We Collect Automatically

  • Usage Information: We may collect information about your interactions with our Site, including pages visited, time spent on pages, and other actions taken.
  • Device Information: We may collect information about the device you use to access our Site, including device type, operating system, browser type, and internet service provider.
  • Location Information: We may collect general location information (such as city and country) based on your IP address.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. Please see our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To provide and maintain our educational services, respond to your inquiries, and fulfill your requests.
  • Improve Our Services: To analyze usage patterns, conduct research, and develop and improve our educational content and services.
  • Communication: To communicate with you about our services, respond to your questions, and provide information you request.
  • Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activities.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: We process information based on your consent, which you can withdraw at any time.
  • Legitimate Interests: We process information when necessary for our legitimate interests, such as improving our services and ensuring their security, provided these interests are not overridden by your rights and freedoms.
  • Contractual Necessity: We process information as necessary to provide services you request or fulfill our contractual obligations to you.
  • Legal Obligations: We process information to comply with our legal obligations under Tanzanian law and other applicable laws.

4. How We Share Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and customer service.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: The right to request information about the personal information we hold about you and to obtain a copy of that information.
  • Rectification: The right to request correction of inaccurate personal information or completion of incomplete personal information.
  • Erasure: The right to request deletion of your personal information in certain circumstances.
  • Restriction: The right to request restriction of processing of your personal information in certain circumstances.
  • Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
  • Objection: The right to object to processing of your personal information in certain circumstances.
  • Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Site is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe we have collected personal information from a child under 18, please contact us so we can take appropriate steps to delete such information.

9. International Data Transfers

We are based in Tanzania and process information primarily in Tanzania. However, some of our service providers may be located in other countries. When we transfer personal information outside of Tanzania, we implement appropriate safeguards in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our Site with a new effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

InvestWise Tanzania
Plots 60 & 61 Nyakato Rd
Mwanza, Tanzania
Phone: +255282572202
Email: [email protected]

12. Complaints

If you have a concern about our handling of your personal information, please contact us first. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in Tanzania.